FAQ: The Scattered Bond by E.D.E. Bell
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is the book written?

Yes, the book is written and in its final stages of editing. We have a lot of bills and these pre-orders will be a huge help. Thank you! Last updated: Sun, Feb 19 2017 12:00 pm EST

Is this really the last book in the series?

It is the last book in the trilogy. Bell has plans for a very different and hopefully exciting next big project, but it will not be in the world or storyline of Shkode. Last updated: Mon, Jan 30 2017 6:34 pm EST

Why is international shipping so high?

Good question! We wish they were lower as well. We will ship the books using the United States Postal Service lowest rate: International First Class (for single books) or International Priority Mail (for multiple books due to the weight limits). The postage rate to most countries outside of Canada for a 2lb (~1kg) package is $23.18 USD, and doesn't include packaging costs. Last updated: Mon, Jan 30 2017 6:34 pm EST

How do you handle international customs declarations?

We understand that Kickstarter is not a store -- you are supporting a creative project and independent writing with your generous pledges to make this project a reality. The rewards you receive are a thank-you for that support. However, the IRS and US Customs offices don't allow for rewards to be considered "gifts" for customs declarations. We are required to declare the books as merchandise with a fair market value of $25 USD per book ($30 for Spireseeker). If your pledge is higher than $25 per book (e.g. limited edition), we will still only declare the $25 value. You will be responsible for any VAT or import duty charged by your local customs office. We understand that supporting a Kickstarter from another country come with these extra expenses and challenges and we are extremely grateful to have backers from all over the world! (With your support, maybe the author can sign books in all these wonderful places someday.) Last updated: Mon, Jan 30 2017 6:34 pm EST

For what age range is the series? Is it Young Adult?

The Shkode trilogy is intended for adults, but appropriate for mature young adults. The series contains violence and mild sexual content that we'd consider in the PG to barely even PG-13 range. The main reason we market it toward adults (and don't call it YA) is the content is a little heavier in character and theme development, designed for the minds of adults, rather than action-focused. As for kids, that needs to be a parental/guardian decision, but we'd let our kids read it. We know that the illustrated covers lead some to believe the books are YA, but the intent was to have classic fantasy covers, celebrating comic-style and fantasy illustration. Because fantasy makes us all a little more youthful, doesn't it? Last updated: Mon, Jan 30 2017 6:34 pm EST

Shipping Updates

Current Estimated Survey Lockdown Date: July 2017

Current Estimated Shipping Date: September 2017

Last Updated At: 03/19/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://the-scattered-bond.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

Contact Us